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Privacy Policy

Last Updated: 12 February 2026

Introduction

RiskAsset HV Training ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number, postal address)
  • Account credentials if you create an account
  • Payment information for training programme purchases
  • Communications you send to us
  • Information about your training preferences and progress

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers and operating system information

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our training programmes and services
  • Process your registrations and payments
  • Communicate with you about our services, including updates and promotional materials
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns and improve website functionality
  • Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers who assist in operating our website and delivering our services
  • When required by law or to respond to legal processes
  • To protect our rights, property, or safety, or that of our users or others
  • In connection with a business transaction such as a merger or acquisition
  • With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights Under POPIA

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:

  • Access your personal information we hold
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Regulator

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than South Africa. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

RiskAsset HV Training
231 Main Rd, Newlands
Cape Town, 7700
South Africa
Email: info@riskassethv.com
Phone: +27 21 686 7830

RiskAsset HV Training

Professional online training for body corporate trustees, managing agents, and HOA committee members across South Africa.

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Contact

231 Main Rd, Newlands
Cape Town, 7700
South Africa

+27 21 686 7830

info@riskassethv.com

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